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Life Khela FAQ – All your
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From registration and payments to bonuses, betting, and the app — this FAQ page has clear, detailed answers to all the questions you might have.

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Account & Registration
Learn about the registration process, login issues, KYC verification, and account management.
8 questions
Deposits & Withdrawals
Learn about payment methods, limits, and processing times for bKash, Nagad, and Rocket.
8 questions
Bonuses & Promos
Find all the terms and conditions for the welcome bonus, cashback, reload offers, and vouchers.
8 questions
Betting & Sports
Learn about how to place bets, understand odds, use live betting, and choose your sport.
8 questions
App & Downloads
Find solutions to issues with downloading, installing, and using the Life Khela app.
6 questions
Security & Privacy
Important questions about account security, data privacy, and responsible betting.
6 questions
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Help Center

Account & Registration

8 Q&As

To register on Life Khela, you'll need an active Bangladeshi mobile number, an email address, and your date of birth. Registration takes just 3 minutes. Make sure all details are accurate, as they will be used for KYC verification at the time of withdrawal.

Yes, registering with Life Khela is completely free. There are no fees or charges to open an account. Click here Register for free.

No. Each individual on Life Khela one account only You may open one account. Attempting to create multiple accounts using the same mobile number, email address, or identity document may result in both accounts being permanently suspended.

To register at Life Khela, you must be at least 18 years of age Accounts found to belong to minors will be immediately closed upon verification, and any balance will be refunded.

If you're having trouble logging in, first make sure you're using the correct mobile number or email. If you've forgotten your password, "Forgot Password?" use the link. If you're still having trouble, Help Center Contact us.

KYC is not required for betting. However, Before your first withdrawal, KYC must be completed. Simply upload a photo of your National ID (NID) or passport, and verification is usually done within 24 hours.

Yes, you can update your email, mobile number, and password from Account Settings. To change your registered name or date of birth, you'll need to contact the support team and complete identity verification.

Yes, you can delete your account if you wish. Before doing so, make sure all your balance has been withdrawn. To request account deletion, Help Center's through.

Deposits & Withdrawals

8 Q&As

On Life Khela bKash, Nagad, Rocket, DBBL and direct bank transfer. Mobile banking methods are the fastest — your balance is usually updated within 5 minutes.

The minimum deposit amount at Life Khela is ৳500. The maximum single deposit limit depends on your payment method. For bKash and Nagad, you can deposit up to ৳25,000 per transaction.

Withdrawals to mobile banking (bKash, Nagad) are typically processed 15 minutes to 2 hours within the processing window. Bank transfers may take 1–3 business days. Withdrawals will not be processed without KYC verification.

Minimum withdrawal amount at Life Khela ৳500. Your daily maximum withdrawal limit depends on your account level.

Life Khela does not charge any additional fees on deposits. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own transfer charges, which are entirely separate.

Please wait 5–10 minutes first. If your balance still doesn't appear, contact Transaction ID with Help Center Contact us and we'll resolve your issue promptly.

Yes, for security purposes, withdrawal funds are generally to the same mobile number used for the deposit is sent. To have it sent to a different number, please submit a request through the support team.

If a withdrawal is rejected, the funds are automatically returned to your Life Khela wallet. You'll receive an email or SMS notification explaining the reason. Withdrawals are typically rejected due to incomplete KYC or incorrect account details.

Bonuses & Promos

8 Q&As

Registration Once completed, your welcome bonus will be credited to your account automatically upon your first deposit. For bonus amount and terms, On the voucher page View.

To withdraw a bonus, you must Wagering Requirement must be met. Generally, you need to wager 5–10 times the bonus amount. Each bonus has its own specific conditions, which you can view in your account dashboard.

Enter your voucher code in the designated field at the time of deposit. If the code is valid, the bonus will be applied automatically. To view current voucher codes, visit the Voucher page Visit us.

Share your referral link. When a friend registers through that link and makes their first deposit, you'll receive Referral Bonus You'll receive the referral bonus in your account dashboard.

Place a set amount of bets each week to earn weekly cashback. The cashback amount is a fixed percentage of your total wagers and is automatically credited to your account every Monday.

When a bonus expires, any unused amount is automatically forfeited. You can check each bonus's expiry date in your account dashboard. Make sure to use your bonuses on time so you don't miss out.

Typically, only one active bonus is allowed at a time. However, certain special promotions may allow multiple bonuses to apply simultaneously. For full terms and conditions, Terms & Conditions Read it here.

Yes, you can cancel an active bonus at any time. Keep in mind, though, that cancelling a bonus will also void any winnings earned from it. To cancel, reach out to our support team.

Betting & Sports

8 Q&As

On Life Khela cricket, football, tennis, badminton, kabaddi, volleyball and 50+ other sports. Special odds are offered for cricket and football matches for Bangladeshi users.

Live betting means placing bets in real time while a match is in progress. Odds update at every moment of the game. on the bet page and browse ongoing matches from the "Live" tab to make quick decisions.

Minimum bet amount at Life Khela ৳50. Maximum limits vary by event and market. Major tournaments (IPL, World Cup) typically have higher limits.

Once a bet is placed, it generally cannot be cancelled. However, in certain cases — such as a match cancellation or event not taking place — the bet will be automatically voided and your stake refunded.

Life Khela uses decimal odds format. If the odds are 2.5 and you place a ৳100 bet, a winning bet returns ৳250 (৳100 × 2.5). To view the full betting guide, Analysis page Visit us.

Yes, Life Khela supports parlay betting, where you combine multiple selections into a single bet. If all selections win, the odds multiply for a bigger payout. However, if any one selection loses, the entire bet is lost.

If a match is cancelled or abandoned, all related bets are voided and the stake fully refunded is issued. The balance is typically returned within 24 hours.

Log In After logging in, you can view details of all past and ongoing bets under the "Betting History" section in your account dashboard. Analytics page Performance charts are available there as well.

App & Downloads

6 FAQs

Life Khela app directly Download page to download the APK file. Even if it's not yet available on Google Play or the App Store, downloading from our official site is completely safe.

Life Khela App Android fully supported on this device. iOS users can access the site through a mobile browser and enjoy the full experience. For more details, on the app page View.

On your Android phone, go to Settings → Security → enable "Unknown Sources" or "Install Unknown Apps", then install the APK file. You can turn this option off again after installation if you prefer.

When a new update is available, a notification will appear automatically when you open the app. You can also check the on the download page The latest version is available. Regular updates ensure the best performance.

Yes, biometric login is supported on Android devices with a fingerprint sensor. Log in with your password the first time, then enable fingerprint login from the settings.

First, close the app and reopen it. If that doesn't help, clear the app cache (Settings → Apps → Life Khela → Clear Cache). If the issue persists, latest version Reinstall the app.

Security & Privacy

6 FAQs

Yes. Life Khela 256-bit SSL encryption to keep all your data secure. Your personal and financial information is never shared with any third party. For more details, Privacy Policy Read it here.

If you're suspicious, immediately Help Center Contact us immediately. We will lock your account right away. Afterwards, set a new password and enable OTP verification.

Never. Life Khela and its representatives will never ask for your password via SMS, email, or phone. If you receive any such message, immediately support report it — this is an attempted scam.

Responsible betting means wagering within your means and treating betting as entertainment. Life Khela provides built-in deposit limits and self-exclusion tools. To learn more, Responsible Gaming page View.

Yes, you can deactivate your account for a set period. Using the self-exclusion tool, you can take a break anywhere from 24 hours up to 6 months. Responsible Gaming page Learn more.

Life Khela never sells or shares your information with third parties. Only the relevant payment gateway receives the data necessary to process your transactions. For full details, Privacy Policy Read it here.

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